Privacy Policy

PromasResume Privacy Policy

At PromasResume, we respect the privacy of everyone we deal with and take privacy and security seriously.

When handling personal information, we take steps to ensure that appropriate standards of privacy practice and security are upheld.

The PromasResume Privacy Policy outlines the data we collect, how we collect it, what we do with it, and how it’s stored and who we might share it with.

What Information We Collect:

To complete most of our services, we need to collect ‘personal information’ such as your name, contact details and information related to your employment history.

Furthermore, we sometimes collect other personal details (photos and other information you send us).

We may also collect information about people visiting our website, without identifying them. 

This includes:
the user’s server address;
the user’s domain;
the date and time of the visit to the site;
the pages accessed and documents downloaded;
the previous site visited; and
the type of browser used.
The above helps us understand how users use our website, and make improvements accordingly. We use Google Analytics to analyse how visitors use the
website, and identify technical issues.

Sensitive Information

Generally, we do not collect sensitive information about you unless required by law or where you consent for us to do so, and in any event where it is relevant to our service (for example, where you tell us an issue about your health regarding your employment history). 

We will not collect sensitive information about you where this is expressly prohibited by local law. 

Sensitive information includes information relating to:
• race
• political or religious beliefs
• sexual orientation and sexual life
• criminal convictions
• membership of professional or trade associations or unions
• biometric and health information
• information about your affiliation with certain organisations, such as professional associations.
• Why We Collect Personal Information
• We collect personal information to:
• undertake quality services such as resumes, LinkedIn profiles, cover letters, interview preparation, and visa applications
• maintain your contact details
• handle complaints or enquiries

How Information is Collected

We collect personal information about our clients through a range of means, including in-person, in documents you give us, from telephone calls, emails,
and LinkedIn profiles.
How Information is Stored
We keep personal information in physical and electronic records, including on local hard-drives and storage in the cloud, both inside and outside Australia.
We do our upmost to protect the security and integrity of personal information.
Keeping Information Secure

We have security procedures and technology in place to protect the information we hold. Access to personal information within PromasResume seeks to
prevent misuse or unlawful disclosure of the information, including internal policies, auditing, training and monitoring of staff.166 %